At present, a receptionist/billing intake staff associate greets patients and also schedules all appointments. There are 2 registered nurses, and 2 medical assistants. At a recent meeting there was little information about the population seen, ICD-10 codes, nor reporting on quality care outcomes. Dr. T, a leader in geriatric medicine and Dr. S. felt that the clinic was running smoothly, while the staff complained of files not filed, a backlog of billing not processed, and no training opportunities. You overheard some patients in the waiting area complain that they must wait weeks to find out lab results. You are asked to provide a renewal to the clinic environment and processes.
Select 2 goals for your strategic plan and specify your financial plan for only those two goals and the process for roll-out (gaining buy-in/ownership, meeting challenges of barriers, etc).
Notes: Remember though this is a local situation, health finance advocacy can extend from state to federal level. Keep in mind that you are planning for a better health care system. Additional resources beyond the course text and selected websites (screened for quality) are welcomed.
Post your initial posting. Next respond with a supportive and substantive response to at least three of your colleagues to earn all of the possible points. Please be sure to review your feedback you received on Discussion 1 to ensure your success on this assignment.
The Original Response is Due: June 13, 2021
The Responses to Colleagues are Due: June 20, 2021
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Text: Organizational Behavior Organizational Behavior: Managing People and Organizations 13th Edition ISBN: 9780357042502 Authors: Ricky W. Griffin, Jean M. Phillips,
Text: Organizational Behavior Organizational Behavior: Managing People and Organizations 13th Edition ISBN: 9780357042502 Authors: Ricky W. Griffin, Jean M. Phillips, Stanley M. Gully Publisher: Cengage Writing criteria and evaluation: Responses typed, using a standard font, 12-point type size, double-spaced, with overall neatness and readability. 3. Restatement of the question and question number (exactly as stated in the Study Guide). Writing Assignment Evaluation 1. Student used standard essay format: Introduction/Body/Conclusion 2. Student demonstrated proper use of grammar, spelling, punctuation, citation style, etc. 3. Student demonstrated an understanding of course content and key concepts, as discussed in the text. 4. Student was able to examine, assess, evaluate, and/or analyze course content and key concepts. 5. Student provided a clear and well-developed response to the question. SELECT ONE: Compare and contrast formal and informal communication. Provide examples of each. Describe and give an example of the path-goal theory. Compare and contrast transactional and transformational leadership styles.
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